
Smart Bank 2.0: STM is The Super Star
Smart Bank 2.0: STM is The Super Star
Smart ATM(STM) make three Integrations reality, which are equipment integration, business
Integration and marketing Integration. For equipment integration, it integrates
various
self-service equipments, such as card
sender, form prefilled machine, self-service terminal, etc. For business integration, in the first phase,
most of the personal non-cash services have gone live. In the second phase, the
business service about business development and bill processing will go
live. For Marketing integration, with
O2O business mode, through precision marketing and big data, STM introduces integrated
marketing information to targeted customers. Networks adjusted and Optimized
are business processions rebuilt and innovated. SMT provides the simplest
service by the process of one-time card-insert, one-time examination and
verification, one-time result-presenting, one-time signature; Reducing staff’s work load through the accomplishment of five
zero operation (Zero manual work, Zero Voucher, Zero stamp, Zero Copy, Zero
Paper file); SMT’s smart business processing efficient is as more than five times
as traditional bank services. Provides one-stop, and interactive customer
experience by smart mistake correction, number self-cancellation,.
Low cost, smaller network can be integrated
With the spread of SMT, over 50% bank-teller
will be transition to marketing, which is facing market, focus-on customers.
STM is becoming the leading role, in average, 17% business area will be
reduced, as well as reduce rent expenditure and purchasing cost and other
relative costs . 160 million employee
cost will be saved, when 50% bank teller transit to marketing. There are two
version of SMT, which are table top version and standing version for different
spots. With Integrated business processing function, SMT provides support for
Customer integrated business, make small network integration into reality.
Based on the support of big data, ensure
the security of customers’ information, SMT using electric-filed, electric-filled
form, and electric verification. STM support backstage verification, front desk
audition, remote Identification on customers’ ID. Front desk and backstage verification will be
the safeguard of STM.
AS partner of CCB, Great wall has provided
support since the first phase of network transit. From the second phase, CND
has taken over the Research, design and Optimization of the integrated
equipment. With the success of network transits in 2015, at present, we are
working on SMT in other branch bank of CCB. CCB CEO Wang Hong Zhang, President
Wang ZuJi, Vice President Yang WenSheng gave high appraisals to the STM
Solution, and hope to speeder Smart Bank transition, and carry out Smart
Network and extends. In near future, we will witness financial services brought
by SMT.
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